Newport City Council (NCC) has put in place a robust set of practical support mechanisms to help those in the community who are most vulnerable. This has been helped significantly by the already implemented community hub approach supported by the Council’s spatial data team. The council has maintained its vital contact centre to continue service support and has put in place a free phone number for the hubs. Working with Volunteer Matters and GAVO, Newport has over 300 volunteers working in communities. NCC is enhancing foodbank parcels with extra essential items. The council is helping to provide baby bundles (milk, nappies, wet wipes etc.) that have been purchased for distribution to the most vulnerable as identified by health visitors as well as activity packs for young children and well-being packs for older residents.