By working across departments to respond to the need to deliver grants to local businesses, Pembrokeshire County Council, a small local authority, was able to go live with the grants within days and has now delivered over £52M into the local economy.
The council used a mixture of matrix management and secondments to draw staff in from Regeneration and Economic Development, Revenue and Benefits, External Funding Teams and Finance and Employability. Part of this was a recognition that no one team has the skills to deliver everything and there was a requirement to work as ‘Team Pembrokeshire’.