The position statement makes significant recommendations for adapting the performance accountability framework in Wales.
These recommendations relate to critical areas of public service performance management, from the adoption of local area agreements with local public sector partners for the achievement of shared outcomes to the setting of minimum standards for service entitlement for the citizen or customer for key statutory services.
The key themes are:-
1. National Management of the Improvement Framework
2. Community Leadership
3. Wales Programme for Improvement (WPI)
4. Performance Accountability
5. Regulation
6. Support and Intervention
The paper encourages local government to connect its thinking, agree direction, and pursue positive change in the governance and improvement framework for Wales.
The position statement has the joint agreement of the WLGA council and Partnership Council for continued policy work and experimentation in the field of public services.
Performance accountability and guidance framework