- Newport City Council - December 2010
Good Practice: Newport Youth Service Information Shop - Blaenau Gwent County Borough Council - November 2009
Good Practice: Gateways to Learning - Rhondda Cynon Taf County Borough Council - June 2008
Good Practice: Delivering intergrated customer care - Conwy County Borough Council - August 2007
Good Practice: Leading Our Communities – Social Inclusion Learning programme - Vale of Glamorgan Council - March 2007
Good Practice: “Right People, Right Place, Right Time” - Newport City Council - March 2007
Good Practice: Transforming Access To Services in Newport - Carmarthenshire County Council - February 2007
Good Practice: Customer Focus & Engagement in Carmarthenshire - Conwy County Borough Council - February 2007
Good Practise: E- government in Revenues and Benefits - Neath Port Talbot County Borough Council - February 2007
Good Practice: Neath One Stop Shop
